FAQ
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Frequently Asked Questions about our services
Respite supports participants and their carers by giving carers short breaks from their caring responsibilities
The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.
The NDIS is Australia’s first national Scheme for people with disability. It provides funding directly to individuals.
- daily personal activities
- transport to enable participation in community, social, economic and daily life activities
- workplace help to allow a participant to successfully get or keep employment in the open or supported labour market
- therapeutic supports including behaviour support
- help with household tasks to allow the participant to maintain their home environment
- help to a participant by skilled personnel in aids or equipment assessment, set up and training
- home modification design and construction
- mobility equipment, and
- vehicle modifications.
Supported Independent Living
Support Workers provide practical support, such as helping with household tasks, filling out paperwork, administering medication and personal care.
If you are aged between 9 and 65, a local area coordinator can help you to understand the NDIS, apply and connect with other government and community supports.
If you have a child younger than 9, an early childhood partner can provide supports to children before they apply, and let families know if the NDIS is right for their child.
Visit the my NDIS provider portal page.
It is important to make sure provider staff members have been added as existing contacts.
If you are still unable to access the provider portal please call our National Contact Centre on 1800 800 110 or email provider.support@ndis.gov.au for further support.